XC_VM/docs/en/faq.md

❓ FAQ — Frequently Asked Questions

Here you’ll find answers to the most common questions and issues when working with XC_VM.

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⚙️ Stream Issues

❌ My stream doesn’t start on MAIN or LB

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🔍 Diagnostics

Connect to your server console and run the following command:

sudo -u xc_vm /home/xc_vm/bin/php/bin/php /home/xc_vm/includes/cli/monitor.php 291

🧩 Where 291 is your stream ID (replace it with your own).

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📄 What the command does

The monitor.php script tries to start the stream manually and displays an error if it fails.

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⚠️ Possible causes

1️⃣ Missing system libraries

If the output contains an error like:

error while loading shared libraries: libxyz.so.1: cannot open shared object file

Install the missing library with:

sudo apt install <library_name>

After installation, rerun the test.

💬 Let me know if a library needs to be added to the installation script.

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2️⃣ Error not related to libraries

If the error is of another type — send its output so I can help diagnose it.

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🧾 Summary

1. Run the diagnostic command.
2. Check for any errors.
3. Install missing libraries if necessary.
4. Report any other errors for further analysis.

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📘 This page is updated over time. If you discover a new common issue — please suggest it in Issues.

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