name: Problem with specific file
description: Something went wrong while trying to OCR a specific file
title: "[Bug]: "
labels: ["triage"]
assignees:
  - jbarlow83
body:
  - type: markdown
    attributes:
      value: |
        Thanks for taking the time to describe this issue with a particular file.
  - type: textarea
    id: what-happened
    attributes:
      label: Describe the bug
      description: A clear and concise description of what the bug is.
      placeholder: Tell us what you see!
    validations:
      required: true
  - type: textarea
    id: reproduce
    attributes:
      label: Steps to reproduce
      description: Please include steps to reproduce.
      value: |
        1. Run ocrmypdf -v1 ...arguments... input.pdf output.pdf
        2. Open output.pdf
        3. ...
      render: plain text
  - type: textarea
    id: files
    attributes:
      label: Files
      description: |
        Please attach the input and output files, or any screenshots that may be helpful.

        If you cannot provide a test file, we probably won't be able to help with the issue.
        PDF is a complex file format, and there may be technical details in the PDF that are
        causing the issue. There's really no substitute for a test file.

        We understand files may contain personal or sensitive information. Here are some options:
        - Try reproducing the issue with a file from the OCRmyPDF test suite. (See tests/resources)
        - Try to create another file in the same way as your private file.
        - Encrypt the file to OCRmyPDF's private GPG key, and then zip the GPG file.
        - Use ``qpdf --json yourfile.pdf`` to produce a JSON representation of your file that
          omits personal information.
      placeholder: |
        Drag and drop files here.
  - type: dropdown
    id: packaging-system
    attributes:
      label: How did you download and install the software?
      multiple: true
      options:
        - PyPI (pip, poetry, pipx, etc.)
        - Linux package manager (apt, dnf, etc.)
        - Windows package manager (chocolatey, etc.)
        - Homebrew
        - Docker container
        - Ubuntu snap
        - Conda
        - source build
  - type: input
    id: version
    attributes:
      label: OCRmyPDF version
      description: Paste "ocrmypdf --version" here
      placeholder: ocrmypdf --version
  - type: textarea
    id: logs
    attributes:
      label: Relevant log output
      description: Please copy and paste any relevant log output. This will be automatically formatted into code, so no need for backticks.
      placeholder: Run OCRmyPDF with verbosity `-v1` to get more detailed logging output.
      render: plain text